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PRIVACY POLICY
INFORMATION DOCUMENT PURSUANT TO AND FOR THE EFFECTS OF THE GENERAL DATA PROTECTION REGULATION
(EU) 679/2016
Dear Customer,
we wish to inform you that EU Regulation 2016/679 (hereinafter “GDPR”) provides for the right to the protection of personal data. In compliance with current legislation, the processing of such data will be carried out in compliance with your fundamental rights and freedoms, as well as your dignity, with particular reference to confidentiality, personal identity and the right to the protection of your personal data.
Pursuant to EU Regulation 2016/679, therefore, we inform you that:
1) Identity and contact details of the data controller: The data controller is Bontà di Altamura di Giuseppe Clemente
Str. Priv. Lemma, 11 – Altamura (BA) – Telephone 080.3149960 - Fax 080.3160172 - e-mail: servizioclienti@bontadialtamura.it
2) Purpose of processing: Personal data are processed within the normal activity of our Company for purposes connected and instrumental to the management of contractual relationships; for purposes connected to the obligations established by laws, regulations and community legislation as well as by provisions issued by authorities authorized to do so by law and by supervisory and control bodies; for purposes functional to the activity of the Company for which the interested party has the right to express or not his/her consent. In addition to providing the service and/or supplying the products purchased by you; in relation to contractual, pre-contractual or legal obligations, exclusively for administrative and accounting purposes; to execute the transaction that the user is carrying out;
for operational, regulatory, fiscal and management needs;
The data will not be communicated to other parties, with the exception of the shipper in charge of delivering the goods (the UPS company or other courier appropriately agreed upon with the customer), nor will they be disclosed to third parties.
Furthermore, subject to your specific and express consent and until the revocation of the same, personal data may be further processed:
a) To receive commercial information relating to products handled/distributed by Bontà di Altamura di Giuseppe Clemente and any promotional campaigns;
b) For operational marketing purposes and for needs functional to the development of the activity of Bontà di Altamura di Giuseppe Clemente for which the interested party has the right to express or not consent, the following activities fall into this category: measurement of the degree of customer satisfaction with the quality of the services provided and the activity carried out by Bontà di Altamura di Giuseppe Clemente, carried out directly or through the work of specialized companies through personal or telephone interviews, questionnaires, etc.; promotion and sale of products and services of Bontà di Altamura di Giuseppe Clemente or third-party companies carried out through letters, telephone, advertising material, automated communication systems, etc.; market surveys.
3) Legal basis of processing and legitimate interests: Processing is necessary for the performance of a contractual obligation to which the data subject is a party. In the cases expressly indicated, the legal basis is the consent freely provided by the data subject
4) Method of processing: In compliance with the security requirements required by the regulations, processing will be carried out also through computer systems, as well as with the use of paper material. of the provision:
5) Nature of the provision: of the data for the purpose referred to in point 2) is necessary for the establishment and continuation of the contractual relationship and the performance of the service; any refusal to provide such data could lead to the failure or partial performance of the service. The provision of data for the purposes referred to in points 2.a) and 2.b) are optional, without any consequences in the event of refusal; of a decision-making process
6) Existence of automated: There is no automated decision-making process.
7) Intention of the Data Controller: The Data Controller will not transfer your personal data to a third country or to an international organization.
8) Storage times: All data that will be acquired during the current relationship will be stored for the time strictly necessary for the management of the purposes for which the data are collected, in compliance with current regulations and legal obligations.
9) Recipients and categories of recipients: The data may be communicated to the employees and/or collaborators of theundersigned as subjects authorized to process the same, who will carry out the processing according to the instructions given to them by the Data Controller. We also inform you that such data may be communicated or in any case acquired by all those subjects whose knowledge of the data is essential for the performance of the assigned task. Your personal data are not subject to disclosure. Therefore, they will not be communicated by us, even through their availability or consultation, in any form, to unspecified recipients.
10) Rights of interested parties: At any time you may exercise your rights towards the data controller, pursuant to art. 15 and following of EU Regulation 679/2016. In particular, the right to: Access, Rectification, Erasure, limitation, portability (intended as the right to obtain from the data controller the data in a structured, commonly used and machine-readable format to transmit them to another data controller without impediments); objection to processing; withdrawal of consent to processing, without prejudice to the lawfulness of the processing based on the consent acquired before the withdrawal (art. 7, par. 3 EU Regulation 679/2016). Furthermore, the interested party may lodge a complaint with the Authority for the Protection of Personal Data (art. 51 EU Regulation 679/2016).
The exercise of the aforementioned rights may be exercised by sending a communication via email to servizioclienti@bontadialtamura.it or by registered letter to the address of the Data Controller.
INFORMATION ON THE PROCESSING OF PERSONAL DATA - SUPPLEMENTARY TO THE INFORMATION PRESENT ON THIS SITE
Bontà di Altamura di Clemente Giuseppe intends to accurately describe the methods of processing of the personal data of users of the same, in relation to the various services offered and its activities.
To this end, users are informed that following consultation, registration or interaction with this site, data relating to identified or identifiable natural persons may be processed. The processing of personal data will take place at the headquarters of Bontà di Altamura di Clemente Giuseppe, using automated tools for the time strictly necessary to achieve the purposes for which they were collected.
Various types of data collection are carried out through this website:
a) necessary and automatic collection of the navigator's data necessary for interaction with the website;
b) collection and processing of user data for the provision of the services provided;
c) processing related to the collection of data, voluntarily entered by the user through registration to online services, through the completion of the appropriate electronic forms provided within the pages of the site or the sending of any communications by fax, or by sending e-mails to the addresses indicated to contact our offices and respond to requests for information;
d) processing related to the acquisition of data necessary to execute the contractual and pre-contractual obligations undertaken towards its users, deriving from operations aimed at supplying the products offered).
The personal data of the interested party will be processed electronically (or on paper in relation to the sending of forms by fax) by Bontà di Altamura di Clemente Giuseppe with automated and/or manual procedures only for the purposes for which they are collected and for the time strictly necessary to perform the service (such data will be immediately deleted if the interested party revokes their registration and, in any case, the data will not be disclosed or communicated to unauthorized third parties).
Sending phone calls to the numbers indicated on the specific web page involves the processing of the user's personal data in order to provide feedback to requests for information; the telephone number provided by the user at the time of registration, however, will possibly be used by our representatives to receive confirmation of the accuracy of the data entered, of the actual desire to receive the service or to manage any incomplete requests or to correct incorrect data entered.
Any statistical surveys of user navigation within the site (pages visited, pages downloaded, etc.) will be carried out in an absolutely anonymous form and for the sole purpose of improving the site and the services offered.
The data are processed for purposes connected or instrumental to the activity of Bontà di Altamura di Clemente Giuseppe such as archiving in the Data Base of Bontà di Altamura di Clemente Giuseppe or of its customers who provide the services described on this site and for which the form is being filled out. In particular, Bontà di Altamura di Clemente Giuseppe, by offering its services to businesses, professionals,artisans and private individuals, processes personal data of interested parties (identified or identifiable natural persons) for administrative - accounting purposes and to execute contractual and/or pre-contractual obligations undertaken towards its customers and suppliers (deriving from registration and use operations, free of charge or for a fee, of the service; The specific purposes pursued are as follows: fulfill legal obligations related to civil, fiscal and accounting regulations, provide the user with the services offered by the Bontà di Altamura di Clemente Giuseppe website; administrative management of the activities carried out by Bontà di Altamura di Clemente Giuseppe and its customers; provide the user with telephone assistance.
It should also be noted that the legislation on the protection of personal data allows Bontà di Altamura di Clemente Giuseppe - without the need to acquire express consent - to use the user's data for direct sales activities or promotion of products or services similar to those already purchased (even on a free trial basis), provided that the user does not refuse such use of the email address provided.
The type of personal data collected and processed will be solely of a common nature and will be limited to those contained in the various forms on the website, in relation to the specific services offered.
The processing connected to the services of this website is handled only by personnel specifically appointed for processing.
The transmission of personal data through electronic forms occurs in clear text, through non-encrypted communication systems.
Specific security measures are observed to prevent the loss of data, illicit or incorrect use and unauthorized access or processing that is not permitted or does not comply with the purposes of collection.
The personal data provided spontaneously by users who forward requests for information or sending information material (including video and photographic material) or proposals of various kinds are used for the sole purpose of performing the service or performance requested and responding to the message; they may be communicated to third parties only if this is necessary for this purpose and after informing the interested party.
The user is free to provide the personal data reported in the electronic forms on the site to join the services provided by Bontà di Altamura di Clemente Giuseppe and its partners. Some personal data requested, however, are mandatory as they are essential to be able to provide the services or send electronic communications explaining the activated service. Failure to provide them will make it impossible to obtain the service or what is expressly requested
COMMUNICATION AND TRANSMISSION OF DATA
The interested party's data will not be subject to disclosure.
The personal data provided by you or acquired during the performance of the requested tasks may be communicated only to subjects
who perform functions strictly connected or instrumental to our activity, functions that must therefore be considered fundamental for the operations of the Company;
The data may be communicated only to the following subjects:
- subjects who may become aware of them, in their capacity as "responsible" or "appointed" of Bontà di Altamura di Clemente Giuseppe, such as the staff belonging to the administrative, commercial, production, technical offices and the IT Office;
- Parent companies, subsidiaries and affiliates;
- The list of such subjects, constantly updated, is available upon request.
- The personal data will not, in any case, be subject to disclosure.
- Companies that perform activities instrumental to our activity;
The interested party/user has the right to obtain confirmation at any time of the existence or otherwise of the data, to request its origin, its cancellation, updating, any correction, to oppose the processing for legitimate reasons or in the case of use of the data for sending advertising or promotional material, by writing to the registered office of the Data Controller or simply by sending an email to the following address servizioclienti@bontadialtamura.it
The data controller is Bontà di Altamura di Clemente Giuseppe with headquarters in Str.Priv. Lemma, 11 - Altamura (BA) Tel. +39 0803149960 - Fax +39 0803160172, in the person of its legal representative.
PLACE OF DATA PROCESSING
The processing connected to the web services of this site takes place at the headquarters of Bontà di Altamura di Clemente Giuseppe and is
handled only by technical personnel of the offices in charge of processing, or by any persons in charge of occasional maintenance operations. The data will be stored for the times prescribed by law.
TYPES OF DATA PROCESSED
BROWSING DATA
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols; this is information that is not collected to be associated with identified interested parties, but which by its very nature could, through processing
and association with data held by third parties, allow users to be identified (this category of data includes IP addresses or domain names of computers used by users who connect to the site, the URI -Uniform Resource Identifier - addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server and other parameters relating to the operating system and the user's computer environment).
This data is used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and is deleted immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.
The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site entails the subsequent acquisition of the sender's address, which is necessary to respond to requests, as well as any other personal data entered.
Specific information will be progressively reported or displayed on the pages of the site set up for particular services and in the electronic communications sent by Bontà di Altamura di Clemente Giuseppe.
It is necessary to specify that the processing carried out through the various pages of the Site concerns only common personal data: the navigator is therefore invited not to send with his/her letters data capable of revealing racial and ethnic origin, religious, philosophical or other beliefs, political opinions, membership of parties, trade unions, associations or organizations of a religious, philosophical, political or trade union nature, as well as personal data capable of revealing the state of health and sexual life or information that can in any case be classified as "sensitive data". Otherwise, the relative message will be immediately deleted. This will make it impossible to provide what has been requested.
COOKIES
No cookies are used to transmit information of a personal nature, nor are persistent cookies of any type used, or user tracking systems.
The use of so-called "technical" or session cookies is strictly limited to the transmission of identifying data of